Photoshop 2017 Catalina: Troubleshooting Installation Issues

Have you encountered issues while installing Photoshop CC2020 on your Mac running macOS Catalina or later? You're not alone. Many users have faced problems, and in this article, we'll guide you through the troubleshooting process for installation issues related to the PPW panel.

Supported Versions

Before we dive into the troubleshooting steps, it's essential to note that we only support two versions back, meaning at this moment, we cannot assist with any version earlier than CC2021. If you're trying to troubleshoot an installation into Photoshop CS6, please visit our dedicated page instead.

Installing PPW Panel

The comments on this page apply specifically to version 5.0 for Photoshop CC20xx, released on June 2, 2018. We'll cover two main topics: problems in getting the PPW panel installed and what to do if the panel has been installed but certain features don't function properly.

Reporting Issues

When making a report, please be as specific as possible and answer all the questions about your system and what you've tried so far, listed on this page. If you're experiencing an issue that we're not aware of, kindly report it to us.

Manual Installation

The manual installation requires downloading the regular installer or locating the corresponding files in an earlier version of Photoshop CC. Several users have reported success with this method.

Installing under Mac Catalina or Later

When attempting to install under macOS Catalina or later, you'll receive a warning message asking if you're aware that you're about to run a script. This is a new feature introduced by Adobe.

Fixes Available

We're pleased to announce that fixes are now available for those who want to run the PPW Panel in Photoshop CC2020.

Workarounds and Limitations

If you cannot install into Photoshop 23 directly, use the manual installation technique linked below. Additionally, if you have an M1 Macintosh and wish to run the PPW panel, you'll need to do so in Rosetta 2 mode. Our current installer doesn't recognize Photoshop 23, although updating a previous version with the panel installed should not cause any issues.

Future Developments

Adobe has announced that all JavaScript extensions (including ours) will need to be completely recompiled to run natively in Photoshop's future versions and on M1 Macintoshes. The panel still works, but developments this year suggest it may be nearing the end of its life.

By following these troubleshooting steps and workarounds, you should be able to successfully install the PPW panel on your Mac running macOS Catalina or later. If you encounter any issues or have further questions, please don't hesitate to reach out to us.

Photoshop 2017 catalina